The Market Intelligence Co.
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Market Intelligence

Testimonials

Key Client Feedback

"We value the honest feedback your company provides to BlueScope Steel, the way you challenge us to improve, and appreciate you personally going beyond the call of duty whenever needed. We also realise that you have put in extra effort and work relative to the envisaged scope."
BlueScope Steel

"The Market Intelligence Co. have provided Siemens Ltd with excellent service, quality and value in our Internal and External Customer Satisfaction Surveys over the past 6 years. The TMIC team are extremely skilled in adapting the survey approach to each of our business units in diverse industries. Customer Satisfaction is a Key Performance Indicator of Siemens Ltd and the surveys provide invaluable feedback to improve our behaviours and actions towards our customers."
Siemens

 

Our clients include many of the largest local and international companies, as well as medium and smaller enterprises.
 

Client comments extracted from recently completed project evaluation forms

"The Market Intelligence Co. has become a valued member of our business operations. Very satisfied with the job done."

Stramit Building Products

"The support and experience from Angela, Anne and Carol ensured they we were able to complete the survey and publish the results within a very tight timeframe."

BlueScope Steel

"The research was conducted and reported to agreed timetable. A very professional company to deal with. They provided excellent service and feedback."

New Zealand Steel

"I was very impressed by the overall professionalism of TMIC. Objectives were well understood and followed through. I particularly appreciated the initiative shown when problems/issues arose to keep us on track. The team took ownership of the project and proactively managed the whole process to a timely and successful conclusion. Comments from U.S. visitors were: '... best market research done on the Integrated Packaging Tool anywhere in the world'."
3M Australia

"The quality and timeliness of all work is first rate. The Market Intelligence Co. are a pleasure to do business with at all levels. There is nothing you could do to make us happier. We are a truly satisfied customer."
Telstra Business Systems

"Thank you for delivering a great synopsis of Osram in the lighting industry. We are taking measures to perform improvements. Very professional and exceeded expectations."
Osram

"The Market Intelligence Co. has provided us with some excellent data, with specific recommendations for improvements via targeted KPIs. These KPIs integrate perfectly with our own quality system, so we expect to
gain rapid benefits in improved customer relationships, and ultimately in our top line sales."
GE Healthcare

"My first direct experience as a market research client. Provided what I wanted in a professional and well structured manner."
EasyFees

"Very happy with overall execution of survey. I was kept informed all along the way, any problems were discussed and resolved as soon as they occurred. Overall progress was regularly communicated. Report excellently prepared and the presentations very professionally handled."
Energizer Australia

"Informative. Addressed specific issues. Gave substance to thoughts - honest."
Dairy Farmers

"Very professional - pleased to recommend them."
OneSteel

"We are very pleased with all the hard work the TMIC team put in. The Siemens management team (from the Managing Director through to the Business Fields) have recognised the value of the customer survey, and are committed to building on this feedback with our customers, this year more than ever. Thank you."
Siemens

 

"Thought that the quality of input and output by The Market Intelligence Co. was excellent, demonstrating a real insight into the steel industry and 'value adding' to the findings. Communication was good and always responsive."
BlueScope Steel

 

"TMIC were effective in meeting an extremely tight timeframe on a large project. They were not only able to meet the timeframe with time to spare, the presentation of results demonstrated a professional and pleasing insight into our business."
CSR

 

"We were very happy with the overall execution of the whole project. Thank you for a great research project, and most importantly, for being so great to work with."
Hill & Knowlton

 

"We consider TMIC as a strategic business partner."
OneSteel Market Mills

 

Very happy with TMIC's understanding of the brief and facilitation of the workshops."
LawCover

 

"Enjoyed working with TMIC. I was required to do very little - which was what we wanted! Felt very confident TMIC would provide quality results."
HPM Industries

 

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